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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Zarzeczny

Lisa Zarzeczny

September 15, 2026

5  out of  5
rating by Lisa Zarzeczny
"I have been with State Farm forever & the reason is great service. Always willing help with questions or concerns. I had the pleasure of working with Heather & she is amazing. She made sure all my questions were answered & even the questions I did think of. They are there when I need them either by calling the office or even via text. Plus they even send birthday cards! The little things make this office great."
We responded:
"Thank you so much for the 5 stars, Lisa! We truly appreciate your feedback and are always happy to help whenever you need us. "
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brandon williams

September 11, 2026

5  out of  5
rating by brandon williams
"Melissa was awesome and wasl thorough explaining everything that I was getting. Not only did I get auto insurance but I got life insurance as well. I left the call content and I know that if I have any questions I can always text or call which is a great feature to also have text."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Stacy Bingaman

September 11, 2026

5  out of  5
rating by Stacy Bingaman
"We worked with insurance agent Melissa. She was very professional, patient and answered all of my questions. I would highly recommend State Farm for all of insurance needs. Thank you Melissa! ☺️"
We responded:
"Thank you so much for the 5 stars, Stacy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Debby Sanders

September 3, 2026

5  out of  5
rating by Debby Sanders
"Heather was great. Explained everything in detail and was very pleasant to talk with."
We responded:
"Debby, we are so glad you are happy! Heather has tons of experience and always tries to exceed expectations. "
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Aaron Eskins

August 28, 2026

5  out of  5
rating by Aaron Eskins
"I never thought I’d give an insurance company five stars voluntarily, yet here we are.

Great service, easy to deal with, and nobody made me regret answering the phone.

State Farm: great coverage, great service, and enough patience to insure Karen’s audacity. 😂"
We responded:
"Aaron, thanks for the high praise! We are grateful for it. You can have insurance, or you can have STATE FARM."
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Jayne Milligan

August 28, 2026

5  out of  5
rating by Jayne Milligan
"Heather worked with me to transfer my account during a recent move and was very understanding of my schedule. She took the time to explain details and answer all of my questions. It was a great experience."
We responded:
"Jayne, thank you for letting us know how well Heather did for you. We are blessed to have the best team around. We are grateful for your trust!"
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Jennifer Ihrig

August 27, 2026

5  out of  5
rating by Jennifer Ihrig
"Heather is wonderful to work with!"
We responded:
"Jennifer, we are so grateful for the review! Thank you for trusting us with your risk management needs!"
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Thomas Watt

May 22, 2026

5  out of  5
rating by Thomas Watt
"Prepared, Personable and Professional made my personal business needs an easy experience. I would recommend using this Agency every time asked."
We responded:
"Thomas, thank you for the feedback. We are so grateful for you!"
Profile photo of Elizabeth Bolton

Elizabeth Bolton

May 20, 2026

5  out of  5
rating by Elizabeth Bolton
"Heather was great - quick & easy, and right to the point. Answered any questions I had. Thanks again!"
We responded:
"Elizabeth, thank you so much for the rave review! We appreciate your business!"
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Lauren Underwood

April 29, 2026

5  out of  5
rating by Lauren Underwood
"Heather was super helpful and very knowledgeable! She was able to lower my rates with better coverage."
We responded:
"Lauren, that's great! Thanks again for the feedback here!"
Profile photo of Terry Carter

Terry Carter

April 27, 2026

5  out of  5
rating by Terry Carter
"Heather was an absolute delight to deal with. They said they would call during my next renewal and they did. I was not with State Farm at this time. Heather was so polite, kind, great listener and seemed very knowledgeable about the product we was talking about and a couple more i ask about. Needless to say I'm a new State Farm customer and very glad they called me back like they said they would. Heather was able to save us a good amount of money. As a customer i hope you read this and realize what a great group of people work at this branch. Like I said I dealt with Heather but anyone that answers the phone there was super sweet. Good luck to future customers I hope they can do for you what they did for us."
We responded:
"Terry, thank you for letting us know. I am glad we were able. We look forward to a long relationship!"
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Lynda Heflin

April 24, 2026

5  out of  5
rating by Lynda Heflin
"Heather was great and helped out a lot!"
We responded:
"Lynda, Thank you for the feedback. We are so grateful to have you as a customer!"
Profile photo of cassi lack

cassi lack

April 21, 2026

5  out of  5
rating by cassi lack
"Heather was fantastic and went above and beyond to ensure a great rate for my policy. She really followed through and made my experience seamless and easy. Looking forward to continue working with her as my agent. ☺️"
We responded:
"Cassi, we are grateful for you! Thanks for the review!"
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Kenneth Kincaid

April 10, 2026

5  out of  5
rating by Kenneth Kincaid
"Heather thank you for getting me exactly what I needed. You're awesome"
We responded:
"Kenneth, Thanks so much for your feedback here! We are happy to serve. "
Profile photo of K C

K C

March 25, 2026

5  out of  5
rating by K C
"Heather has been amazing to deal with! She was able to secure me a better policy with better coverages, for less than I was currently paying at a different carrier. Heather is knowledgeable, kind, thorough, and extremely efficient. I can’t recommend using Heather enough!! Highly recommend!!!"
We responded:
"Kelly, thank you so much for the great feedback and the 5-star rating! We really appreciate the opportunity to work with you! Have a wonderful day!"
Profile photo of Tara Bennett (TaraRenee)

Tara Bennett (TaraRenee)

March 18, 2026

5  out of  5
rating by Tara Bennett (TaraRenee)
"Heather was absolutely amazing to work with! She made the entire process quick, easy, and completely stress-free. I had quite a few questions, and she answered every single one clearly and efficiently. The whole call took maybe 7 minutes, and by the end of it, everything was handled and a huge weight was lifted off my shoulders.

She was not only knowledgeable and competent, but also incredibly friendly and easy to talk to. You can tell she genuinely cares about helping people and making sure everything is done right.

I highly recommend working with Heather—she made this such a smooth and positive experience!"
We responded:
"Tara, thank you so much for the feedback. We are grateful for you!"
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Archie Liverman

March 12, 2026

5  out of  5
rating by Archie Liverman
"Heather quoted us a great rate for my truck. Thanks for your assistance."
We responded:
"Thanks Archie! So glad we could help!"
Profile photo of Thomas Grant

Thomas Grant

February 16, 2026

5  out of  5
rating by Thomas Grant
"Elijah was great to work with. Answered all my questions and had amazing customer service!"
We responded:
"Thank you so much for the review and feedback! We are grateful for your business!"
Profile photo of Wes Moore

Wes Moore

January 30, 2026

5  out of  5
rating by Wes Moore
"Good bye Liberty Mutual, HELLO STATE FARM!!! After 13 years of being a loyal customer to liberty mutual we realized it was time to switch. Heather had me a quote within minutes and has helped us with converting. She wasnt hesitant to answer any questions and i could tell through the phone she had a genuine smile on her face while serving us. The way she spoke of, and on the behalf of the staff here illustrates why “like a good neighbor, State Farm is there” she give off the good neighbor vibes!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related, whether it is finding the right coverage or answering general questions."
Profile photo of Chris M

Chris M

January 30, 2026

5  out of  5
rating by Chris M
"Had no problems getting a new policy. Also Heather's cool"
We responded:
"Dear Chris, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
Profile photo of Taylor Jackson

Taylor Jackson

January 26, 2026

5  out of  5
rating by Taylor Jackson
"I worked with Heather and she was great! Lower rate, effortless enrollment, and good customer service!"
We responded:
"Thanks Taylor! We appreciate your business and we are grateful for the compliments!"
Profile photo of Terry Boykin

Terry Boykin

January 19, 2026

5  out of  5
rating by Terry Boykin
"Very nice and very good service"
We responded:
"Terry, thanks for taking the time to give us this feedback! We appreciate you. Have a great day!"
Profile photo of Alison Davies

Alison Davies

January 15, 2026

5  out of  5
rating by Alison Davies
"Melissa was amazing to work with! We saved so much monthly on our car insurance by switching and the process was easy and not a hassle at all!"
We responded:
"That's wonderful! Welcome to State Farm!"
Profile photo of Devin Salyers

Devin Salyers

January 13, 2026

5  out of  5
rating by Devin Salyers
"Heather helped me out, incredibly fast and easy. Thanks very much"
We responded:
"Devin, thanks for the review! We really appreciate you!"
Profile photo of Dan Spradlin

Dan Spradlin

January 6, 2026

5  out of  5
rating by Dan Spradlin
"Heather was an absolute pleasure to deal with. She was very quick to get everything I needed at a very reasonable rate. Communication was great and I couldn’t be happier with my experience"
We responded:
"Dan, welcome to State Farm! Thank you for providing feedback. We are grateful to have the oppressed to serve you!"