Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake Geiman 20

Jake Geiman 20

April 24, 2025

5  out of  5
rating by Jake Geiman 20
"Heather was extremely helpful! Highly recommend to assist with your Home, Auto, and life insurance needs."
We responded:
"Thank you for your 5-star review! We are so grateful to have you as a customer. I look forward to meeting you. By the way, we are having an event in the office tomorrow for our customers. Coffee is provided from 9 to 11 am. We would love to see you there."
Profile photo of Vanessa Nir

Vanessa Nir

April 17, 2025

5  out of  5
rating by Vanessa Nir
"Dealing with insurance can be a hassle, but with Adam Worrell's Office, it's always fast, easy, and reliable; not only do they offer great pricing, but their customer service is outstanding."
We responded:
"Vanessa, thank you for the generous review here! Have a wonderful day!"
Profile photo of Mor Diop

Mor Diop

April 14, 2025

5  out of  5
rating by Mor Diop
"Heather was great-love her support- I saved $75 dollars by switching to State Farm with Heather’s assistance."
We responded:
"Oh, that's so wonderful! Heather is so good at making sure our customers have a good understanding of the process."
Profile photo of David Aker

David Aker

April 7, 2025

5  out of  5
rating by David Aker
"Very helpful and nice she listened to would j was explaining to her"
We responded:
"David, thanks for the feedback here! We are so grateful to have you as a customer!"
Profile photo of Lois Ellison

Lois Ellison

April 5, 2025

5  out of  5
rating by Lois Ellison
"I’ve been a loyal State Farm customer for over 15 years, and I’ve had the pleasure of working with Adam Worrell's office since he first opened in Hebron, KY more than 10 years ago. From day one, the entire Worrell team has been nothing short of exceptional. They are consistently courteous, supportive, and genuinely invested in providing top-notch customer service. I’ve always felt well taken care of, whether it’s for routine questions or when I’ve needed advice and support during more stressful times. The team goes above and beyond to ensure that I’m not only well-informed but also well-protected. It’s a rare thing to find an insurance office that truly cares about their clients, and this offers me great peace of mind. If you’re looking for a reliable, professional, and caring insurance team, I highly recommend this office. It’s been a pleasure working with them, and I truly appreciate all the hard work they do to keep me strong and secure. Thank you for the outstanding service!"
We responded:
"Lois, what a kind note. Thank you! We are grateful for you!"
Profile photo of David Williams

David Williams

April 2, 2025

5  out of  5
rating by David Williams
"Heather texted and called a few times and left me some numbers of what State Farm could do so I could compare with my current insurer. Super friendly and knowledgeable and answered every question and was very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of JP Montalvo

JP Montalvo

March 31, 2025

5  out of  5
rating by JP Montalvo
"Adam goes above and beyond to deliver the best possible solution for his customers, even when if it means choosing another carrier. I trust Adam completely and would recommend him whole heartedly"
We responded:
"JP, thank you! I truly appreciate the compliments!"
Profile photo of Hadassah Walters

Hadassah Walters

March 24, 2025

5  out of  5
rating by Hadassah Walters
"Melissa was very helpful and answered all my questions. The entire process was so quick and efficient. Highly recommend!"
We responded:
"Hadassah, thank you so much for the feedback and the chance to serve you! We, look forward to getting to know you more."
Profile photo of Crystal Philhower

Crystal Philhower

March 20, 2025

5  out of  5
rating by Crystal Philhower
"Heather made getting a quote and insurance all set up a breeze! Would recommend her to everyone! 😊"
We responded:
"Thank you so much for the feedback! So glad we were able to help. Thank you for the opportunity!"
Profile photo of Abby Mitchell

Abby Mitchell

March 18, 2025

5  out of  5
rating by Abby Mitchell
"Heather was great to work with and finding all of my discounts!!!"
We responded:
"Abby, thanks so much for the feedback! Heather does a wonderful job finding the best combination of price and coverage for our customers!"
Profile photo of Lucina Ramirez

Lucina Ramirez

March 18, 2025

5  out of  5
rating by Lucina Ramirez
"As an 18 year old new driver I very much appreciated the knowledge, patience, and kindness that Melissa had with me she was very helpful. I will be recommending to others thank you !"
We responded:
"Lucina, we are so grateful for the opportunity to work with you! Melissa loves helping people get a great deal with the right coverage. Have a great day, and I look forward to meeting you. Swing by the office for our customer appreciation coffee on Friday!"
Profile photo of Jillian Laumann

Jillian Laumann

March 18, 2025

5  out of  5
rating by Jillian Laumann
"I’m a young, new home owner and just got on my own insurance with my fiance. I had so many questions and Heather answered every single one of them. She took the time to explain everything to me and was even VERY patient with me when I took a while trying to find certain documents. Heather was wonderful and she made me feel understood and not like I was new to this. Heather, you are GREAT."
We responded:
"Jillian, I am ecstatic we could help. It has been such a pleasure working with your family over the years. I can't wait to meet your fiance. We look forward to growing with your family too!"
Profile photo of Kestrel Frost

Kestrel Frost

March 14, 2025

5  out of  5
rating by Kestrel Frost
"I already had StateFarm for at least the last 10 years. I’ve dealt with many agents who are all knowledgeable and willing to help. But none of them went above and beyond like Samantha has for me. I just moved to a completely new state and not only did she make the transition of insurance an ease, But when I was asking extra questions, she would either answer them to the best of her abilities or tell me that she would be willing to find out and get back to me later. To be honest nowadays, you don’t see that type of effort being put in to one’s work, and I really appreciate that she went above and beyond to help me in this transition.."
We responded:
"Kestrel, thanks for the note! We are glad to take the baton and continue the great service State Farm has provided. We would love to see you in the office soon. Stop by and say hello! We are having Bigby coffee and bagels on Friday morning!"
Profile photo of Joetta Browning

Joetta Browning

March 7, 2025

5  out of  5
rating by Joetta Browning
"Thank you to Adam and Samantha for your assistance with changing my auto, motorcycle and homeowner insurance! Saved me $1800 alone on my homeowners! Samantha was amazing to work with!!!"
We responded:
"Joetta, thank you so much for the feedback and for the opportunity to serve you and your family. We look forward to working with you!"
Profile photo of Adam Hicks

Adam Hicks

March 6, 2025

5  out of  5
rating by Adam Hicks
"Samantha was very friendly and easy to talk with. She quoted me less than what I was paying and was able to set up my new plan in just a couple minutes. Looking forward to future business with Samantha and State Farm."
We responded:
"Adam, Thank you for the feedback and positive review. We are grateful for the opportunity and look forward to working with you!"
Profile photo of Jessica Williams

Jessica Williams

March 4, 2025

5  out of  5
rating by Jessica Williams
"Great attentive service. Continued great attentive service."
We responded:
"Jessica, thanks for your feedback, and positive review!"
Profile photo of D Mills

D Mills

March 4, 2025

5  out of  5
rating by D Mills
"Heather was amazing! She explained my policy that I wanted very welled and detailed information."
We responded:
"Thank you so much. Heather takes pride in her process. We are grateful for you!"
Profile photo of Eileen Marks

Eileen Marks

February 28, 2025

5  out of  5
rating by Eileen Marks
"I had the pleasure of working with Heather at this agency and she was wonderful...knowledgeable, courteous, friendly, and answered all my questions and concerns. Would definitely recommend!"
We responded:
"Eileen, we are so glad to have you as a new customer. We look forward to working with you in the years to come!"
Profile photo of Noah Abdon

Noah Abdon

February 28, 2025

5  out of  5
rating by Noah Abdon
"Heather was very helpful and a pleasure to work with."
We responded:
"Thanks Noah! We are so grateful to be working with you!"
Profile photo of Mary Preston

Mary Preston

February 28, 2025

5  out of  5
rating by Mary Preston
"Melissa is an awesome rep!!! She’s very knowledgeable and really cares about her customers. Melissa wooed me away from a competitor. I’m glad she bought me back to State Farm. I will refer her to all my friends."
We responded:
"Mary, welcome back!!! Thanks for the great feedback!"
Profile photo of Dan Topper

Dan Topper

February 27, 2025

5  out of  5
rating by Dan Topper
"I recently have worked with Heather on changing my car insurance after moving to Kentucky from Indiana. She took the time to listen to me and quickly addressed all my concerns. Heather is very competent and it was a pleasure working with her. I would recommend her to anyone for their insurance needs."
We responded:
"Dan, thanks for the feedback, and welcome to Kentucky! We are excited to be working with you!"
Profile photo of Helen Price

Helen Price

February 27, 2025

5  out of  5
rating by Helen Price
"She was very patient with helping me to make sure my account was straightened out. Always have wonderful conversations and service"
We responded:
"Helen, I am so glad we got you taken care of. Have a great weekend!"
Profile photo of Josh McArter

Josh McArter

February 25, 2025

5  out of  5
rating by Josh McArter
"Jessica was outstanding in helping me out with the new auto policy. She made the process very smooth and easy. 10/10 will be recommending her, along with your office to my co workers and friends. I truly appreciate her expertise!"
We responded:
"Josh, welcome to the Farm. We are grateful for your review and your referrals!"
Profile photo of Allen Vickers

Allen Vickers

February 25, 2025

5  out of  5
rating by Allen Vickers
"Heather did a great job went above and beyond to help me get my insurance started fast!"
We responded:
"Allen, thanks for the review! Heather does a great job making the process easy for customers."
Profile photo of Youg Life

Youg Life

February 24, 2025

5  out of  5
rating by Youg Life
"Heather stonebaker is literally the best! She literally helped me in an emergency situation and it helped me out of it! you are a blessing and thank you heather!"
We responded:
"So glad we solved the issue for you! Heather is a rockstar for sure."